Shipping policy

Shipping Policy for obge-us.com

Effective Date: February 18, 2025

1. Shipping Regions

We currently only ship within the United States, including all 50 states and U.S. territories (e.g., Guam, Hawaii).

---

2. Shipping Method

Courier Service

All orders are shipped using Amazon Courier for reliable delivery.

• Delivery time typically ranges from 7 to 10 business days, but may take longer for remote locations such as Guam or Hawaii.

Customs Fees

Since we only ship within the U.S., there are no customs fees or import-related charges.

---

3. Fulfillment Process

Fulfillment Statuses

• Unfulfilled: When an order is successfully placed and payment is confirmed, the status will appear as "Unfulfilled."

• Fulfilled: Once your order has been shipped via Amazon Courier, the status will update to "Fulfilled," and tracking details will be provided.

📦 You can check your order and tracking details on the My Orders page.

---

4. Payment Options

• We currently accept PayPal as the only payment method.

• Coming Soon: Credit card payment options (Visa, MasterCard, American Express, Discover) will be available in the near future.

---

5. Additional Information

• Preparation Time: Orders are typically processed within 3-5 business days.

• Shipping Delays: While most shipments arrive within the estimated timeframe, external factors (e.g., weather conditions, courier delays) may cause slight delays.

For further inquiries, please contact us at:

📩 Customer Support: valued@obge-us.com
📩 Collaboration / PR: valued@obge-us.com

📍 Mailing Address: Adapt Inc., 4F, Samseong-ro 534, Gangnam-gu, Seoul, Republic of Korea